Texitech Quality Policy
At Texitech, our vision is to unlock possibilities for individuals and organizations to realize their full potential. Driven by our mission, we deliver technology solutions that empower customers to focus on growth and profitability while we ensure seamless, reliable IT support. With deep expertise, a skilled workforce, and a customer-first mindset, we are committed to enabling digital transformation, delivering operational excellence, and fostering sustainable progress.
Aligned with ISO 9001:2015, our Quality Policy ensures that we consistently meet customer, statutory, regulatory, and stakeholder requirements while fostering a culture of continual improvement. This policy provides the framework for setting, reviewing, and achieving Texitech quality objectives.
Our Commitments:
- Customer Focus: Proactively understand, anticipate, and fulfill customer needs with integrity delivering dependable technology solutions, timely service, and outcomes that drive profitable growth.
- Regulatory Compliance: Uphold all applicable legal, statutory, and industry standards across our operations.
- Quality Assurance: Maintain and continuously enhance our Quality Management System (QMS) in accordance with ISO 9001:2015.
- Continuous Improvement: Advance our processes, services, and systems through ongoing monitoring, evaluation, and innovation.
- Training and Competence: Invest in continuous learning and awareness to ensure our teams remain competent, accountable, and quality-driven.
- Supplier and Partner Relationships: Cultivate collaborative, value-driven relationships that align our supply chain with Texitech’s quality standards.
- Objective: Establish and track quality objectives that reinforce our mission, vision, and customer expectations.
- Risk Management: Identify evaluate, and mitigate risks through proactive strategies that ensure compliance, safety, and reliability.